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HMS National is a brand of Cross Country Home Services CCHS, whose warranties are underwritten by HomeSure of America. Making the names a little more complicated, HMS is in the process of rebranding to a new name: Cinch Home Services. This all matters because a company's reputation is linked to its name. Name changes and corporate layers, like in this case, make it hard for consumers to research a company. The Better Business Bureau shows more than 2,300 complaints against HomeSure. Better Business Bureau Among the items we found: The Better Business Bureau BBB received more than 2,300 complaints about HomeSure nationwide in the past three years.

Posted by Anonymous at 3:19PM | (8 comments)

home warranty insurance quote nsw

The claims department at HWA is a joke. Our A/C has been broken for 3 weeks now and every time I call I get someone else who immediately puts me on hold then tells me the same thing, the previous person told me and everyone of them has said, "I’ll follow up with a phone call or email to keep you posted". Do you know I haven’t received NOT 1 call or email. but hey they did say once again today, "Purchasing is trying to find the part. " I ask, "How long can this take, and let me speak to your supervisor. " so I spoke to someone who said she was a supervisor said I could call and talk directly to her so we can get this matter resolved.

Posted by Anonymous at 3:19PM | (1 comments)

home warranty coverage cost

In my old house, they replaced the circuit board on the HVAC unit twice in a year for no charge. Of course it would only die on the coldest day of the year. and they'd still come out and fix it same day. In my new house, they gave us a freon charge on the A/C for no service call charge or additional cost up to 1 lb free. which was all we neeeded. I think the problem is, is that consumers do not read their contracts. Most warranty companies have options that add other coverage to the basic plan. Also, consumers don't have fair and reasonable expectations. When he weather is 95 degrees outside, don't people think that EVERYONE is calling in?The contractors that home warranty companies use are RETAIL companies. They also have their own business to service. If you didn't have a warranty on those days, you wouldn't get any faster service by calling someone out of the yellow pages.

Posted by Anonymous at 3:19PM | (4 comments)